RESERVATION POLICY

A CREDIT/DEBIT CARD WILL BE REQUIRED TO GUARANTEE THE FULFILLMENT OF YOUR RESERVATION. NO PAYMENT IS MADE AT THE TIME OF BOOKING.

THE CANCELLATION OF THE RESERVATION DOES NOT INCUR ANY FEES EXCEPT:

1.- IF IT IS MADE WITHIN 12 HOURS PRIOR TO YOUR APPOINTMENT TIME.
2.- IF YOU DO NOT SHOW UP AT THE TIME AND DAY OF YOUR RESERVATION.

IN THESE CASES, A CHARGE OF 40 € PER GUEST WILL BE APPLIED AS A CANCELLATION FEE. THIS IS PART OF THE CANCELLATION POLICY ACCEPTED BY YOU AT THE TIME OF BOOKING.

PLEASE BE REMINDED, YOUR RESERVATION IS CLOSED FOR THE NUMBER OF GUESTS REQUESTED. IN CASE THERE ARE LESS PEOPLE AT THE TIME OF YOUR VISIT, AND AS PART OF THE ACCEPTED CANCELLATION POLICY, 40 € WILL BE CHARGED FOR EACH MISSING GUEST.

FINALLY, DUE TO THE QUALITY OF THE SERVICE AND THE CHARACTERISTICS OF OUR CUISINE, WE ARE NOT ABLE TO ACCOMMODATE RESERVATIONS OVER 6 GUESTS.FOR RESERVATIONS OF 6 GUESTS ONLY THE NOZOMI TASTING MENU WILL BE AVAILABLE.

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